FAQs

How to order?

Ordering process is really simple
on our website. Below, we have mentioned the steps to make a purchase from our website.

Find a product that
you like.
Click on “Add to Bag” button.
On “Shopping Cart” page, check order details and click on “Proceed to Checkout” button
On “Checkout Details” page, fill in your details & choose payment option. Click on “Place Order” button.
Pay in the next window.

6. Note down your ‘Order ID’ for future reference.

Simply connect with us on WhatsApp or
instagram and send in your Name, Email Id, Phone Number and Complete
address.

What about the Quality Assurance for the items ordered?

Each garment manufactured at OLIAURA is delivered
to the customer only after it has cleared a thorough quality check process. The
process is implemented at each stage of production, starting from the sourcing
of the fabric, all the way down to the two final checks before it finally
reaches our warehouse. Each garment is made with an equal amount of love and
passion.

Can I get in touch with someone if I have any complaint?

Simply send us a whatsapp message
to us at +91 9686514674

Or dm us at instagram www.instagram.com/oliauraofficial

Our customer care team is at your
service as per below timings

MON – FRI, 10.00 AM – 5.00 PM

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